Love Stories

Emerald Lady is amazing! We’ve had such a great experience working with them to create my dream engagement ring. They are so helpful and knowledgeable, and such a sweet couple. Seeing the most perfect ring in my fiancé’s hand was icing on the cake to a perfect proposal!
Eric went to find the perfect engagement ring at Emerald Lady. When he met Bob and Priscilla, he immediately received a high level of professionalism and personal attention. When Eric brought me to the store, I was blown away by the fact that Bob and Priscilla were able to deliver ... the ring I found in a store on a website that is based in New York! I had no idea if I would be able to get the ring I wanted, but Bob made it very easy! Not only was I able to get the ring but, I was able to personalize it exactly how I wanted it. We cannot thank these two amazing people enough for making this very important process perfect and enjoyable! Thank you Bob and Priscilla for everything you have done for us! We will be back! :) With love, Eric and Marketa Read More
My husband, Scott, went to Emerald Lady Jewelry in 2016 on the recommendation of a good friend of ours. The experience that he had throughout his shopping experience is one that he will not forget. Bob and Priscilla are very knowledgeable about the products they carry and offer a level ... of service that is unprecedented! Thank you for treating Scott so well throughout his time there and helping give me the ring of my dreams! We highly recommend this Emerald Lady to everyone! Read More
Working with Emerald Lady is such a treat! My fiancé (!!!) and I went in one morning after breakfast to just look and see what we liked. I had no idea he was already planning to propose. They helped us from the moment we walked in to the moment we ... left. They answered all our questions, wrote everything down, and walked us step by step on how to choose the right Diamond and setting that was perfect for me. My fiancé chose the most PERFECT ring for me and asked me to be his for life in the most beautiful place, Arlington National Cemetery, where my dad is buried who died in 2003 in a helicopter crash in Afghanistan. It was my chance to let Matt and my dad "meet" but also Matt's chance to ask him for his permission, so to speak. It was so beautiful and the most perfect day. I will always cherish Emerald Lady for helping us create our lives together. Read More
My Husband Daniel went to Emerald Lady in 2014 for my Engagement Ring. He raved how amazing the experience was while working with Bob and Priscilla. I love my engagement ring and it was perfect thanks to their help. They are the sweetest and really are helpful with picking the ... right ring. That summer Daniel proposed to me on the beach with friends at Topsail. I am so grateful for the help they provided for my amazing ring. Though I was not part of the ring process with them for my ring, I had recently brought a friend over as he is about to propose to his girlfriend. Bob and Priscilla are so great to work with. Every time I went with my friend they were so kind to both of us. I can see that Priscilla gets so excited for these guys once she shows them the ring. I highly recommend them to EVERYONE. Read More
My experience working with Emerald Lady to pick out an engagement ring for my bride-to-be was extraordinary from start to finish. They went above and beyond in educating me about different diamonds and rings and settings and then helped me to discreetly figure out my fiancé's ring size without her ... knowing! What I thought was going to be a nerve-racking process was smooth and easy and completely enjoyable. Oh, and my fiancé LOVED her ring! Read More
Purchased a 45th wedding anniversary ring from Emerald Lady. Had no idea what the 45th stone was but Priscilla looked it up for me. A beautiful ring for a lady who has WAYYYYY too many diamonds. This is the place that clueless husbands or boy friends need to visit!
Bob and Priscilla at Emerald Lady are the real deal, top notch! I was blown away at how much I learned in one hour speaking with Priscilla. The whole process was very personal and it was clear that they really go above and beyond to provide you with the best ... experience they can. The 20+ years experience they have is unmatched in the area and it is clearly evident by the extreme attention to detail they have. If you are thinking about buying from anywhere else or online, don't! Priscilla will pick out the most amazing loose diamonds in your price range that will have that wow sparkle forever. Trust them and their lifetime of experience. Working with Priscilla, it was overwhelmingly obvious that she gains great joy from helping couples pick out the best engagement ring possible and will go out of her way to make sure you get exactly what you envisioned. My fiancé's engagement ring could not have turned out more perfect! We are eternally grateful to Bob and Priscilla for all their amazing work. Read More
My husband Josh picked out the most beautiful custom diamond ring for my engagement ring and it could not have been more perfect! The owners did such an amazing job working with him and I'm so glad he chose Emerald Lady! We also purchased my wedding band with them as ... well and they were extremely helpful and provided outstanding customer service. Each time visiting the store has always been a great experience. Such a pleasure working with them and I would HIGHLY recommend Emerald Lady! Read More
The owners were super, super sweet! My boyfriend and I drove 2 hours to come to this shop and we got there right at 5:10, and they closed at 6. The owners would have stayed all night so they could show me the verragio rings (dream rings). I highly recommend ... people to buy from this place and they will work with you to find your dream ring in your budget!! Love!! Read More
Amazing customer service. Very helpful. You don't feel pressured to buy something. & they have beautiful & unique jewelry!
Wonderful! Helpful! I will definitely go back !! Looking for a perfect ring and I had a perfect experience!!! Highly recommend!
Excellent customer service. I came in with the most random project, to turn a shell I found with my significant other into a beautiful piece. I couldn't be happier with the work Bob did for me! I highly recommend this business to anyone looking for expert advice, amazing work, and ... excellent customer service!!!! Read More
Best customer service on the emerald coast. The owners are very knowledgeable about their trade and only provide merchandise that they stand behind. Bob and Priscilla at Emerald Lady have my complete trust for all future jewelry purchases. Read More
My husband and I had to plan our wedding while we were deployed. Let me tell you, it wasn't easy! However, the ring buying process could not have been more pleasant! We found Emerald Lady Jewelers through an internet search for Veragio dealers. My mother was giving me her solitaire ... diamond, and Priscilla was kind enough to take care of EVERYTHING! All my mother had to do was bring in her diamond to Emerald Lady Jewelry. Priscilla sent it for appraisal (for insurance reasons), and then sent it to Veragio with a rush order so we would have it in time for the wedding. She even coordinated with my husband to have the completed set sent to our neighbors so I wouldn't know when we received the rings! Even though I knew it was coming, he still wanted to surprise me. :) Read More
I recently purchased an absolutely beautiful engagement ring from The Emerald Lady. They have an impressive selection of jewelry. I was especially intrigued by their Verragio engagement rings. From the moment I walked in, Bob and Priscilla treated me like a long time customer. At no point did I ever ... feel like I was being pressured into buying anything. Their one and only goal was to make sure that I was happy with my purchase. They are incredibly knowledgeable on the jewelry, especially the diamonds. They guided me with every step in selecting the setting and the center diamond. They even brought in two more diamonds for me to look at and compare, and also took the time to carefully inspect each diamond themselves. I went to other jewelry stores in Destin, Fort Walton, and even Pensacola, yet none of them came close to offering the selection, value, and service that I received at the Emerald Lady. You can be assured that you will get the most for your money here. Thanks again Bob and Priscilla! Read More

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